FAQ

If you don’t find your answer below, please email us at contact@pulllathletics.com

Of course! We are happy to swap your item if you are not happy with it. 
Provided it is in as new condition, with all packaging and carry bag. 
Refunds will be reviewed on a case-by-case basis. 

Please refer to our Refund Policy policy for further information.

Items are shipped from Toronto, Canada, every business day

We try our best to get your order to you as quickly as possible. Depending on your location, your package will arrive at your doorstep within 5-20 days. You can check your order status in the "Track Your Order" section on our website.

The Magnetic Gym Bag features a unique design with an integrated magnetic backing, allowing it to easily attach to metal surfaces like fitness equipment. It's perfect for keeping your essentials within reach. Our bottle bag version even includes a dedicated slot to keep your bottle secure and accessible during workouts or on the go.

We will accept price adjustments for store credit only within 24 hours of a newly discounted price. We do not offer price adjustments to purchases made prior to or after sale events. Sale items are while supplies last. Once the item is back in stock, the sale discount will not apply.

We've taken precautions to prevent damage. Our bag's magnets are shielded to protect your items. Many modern smartphones and payment methods are resilient to magnets. While older magnetic-strip cards may be affected, most now use chip or tap-to-pay technology, which is magnet-resistant. Your device and card safety are our priorities.

Important Safety Information for Neodymium Magnets

Please read all warnings carefully before using this product. Failing to follow these guidelines could lead to serious injury or even death. By purchasing this product, you accept full responsibility for your safety and that of others, including animals and property that may come into contact with these magnets. It is crucial not to handle neodymium magnets improperly to avoid potential risks. Do not leave the magnets in a hot car for an extended period as this could weaken their strength.

Safe Handling of Neodymium Magnets

  • Neodymium magnets should always be handled with caution to avoid personal injuries, such as broken skin, bruises, and bone fractures.

Medical Devices and Implants

  • Keep these magnets away from pacemakers, ICD (Implantable Cardioverter Defibrillators), or any other implanted/internal medical devices.

Risk of Personal Injuries

  • Neodymium magnets are extremely strong and can attract from considerable distances, potentially causing violent magnetic collisions.

Eye Protection Recommendation

  • Neodymium magnets can be brittle. If magnets collide, they may shatter and release sharp pieces into the air, posing a hazard. Wearing eye protection is recommended.

Avoid Altering Magnets

  • Do not cut, drill, or alter the magnets in any way. Neodymium magnet dust is highly flammable.

Prevent Ingestion or Insertion

  • Never put a magnet in your mouth or any part of your body. Ingesting or inserting magnets can cause serious injury or death. If a magnet is ingested or inserted, seek immediate medical attention.

Temperature Sensitivity

  • Neodymium magnets maintain their effectiveness up to 175°F, but performance may vary based on the magnet's size, shape, grade, and application. Avoid leaving the magnets in a hot car for prolonged periods, as this could compromise their strength. The Magnetic Bag Company is not responsible for any degradation of the magnets over time and will not offer exchanges, repairs, or refunds for such concerns.

Intended Use of Magnets

  • Neodymium magnets should only be used in their designated pockets. Any other use is strictly prohibited. Do not attempt to remove or alter the bag or the magnets in any way.

Supervision for Minors

  • If under the age of 16, do not attempt to remove the magnets from their designated pockets without adult supervision.

Avoid Placing Magnets on Electronic Devices

  • Do not place magnets near credit cards or electronic devices such as laptops and televisions. The Magnetic Bag Company is not responsible for any damage to devices, including but not limited to phones, credit cards, laptops, and televisions.

Keep Out of Reach of Children

  • Neodymium magnets pose a choking hazard for young children. Always keep them out of reach to prevent accidental ingestion.

Washing and Cleaning

  • DO NOT machine wash or dry clean, machine/tumble dry, use bleach, solvents, or any other harsh chemicals, nor iron to avoid permanent damage to your gear.
  • If you need to clean your gear, please spot clean or wipe with a soft moist cloth or sponge only. Use only mild detergent and water when necessary. Then, hang to dry away from direct sunlight.

If you have any questions about these warnings, please contact us at contact@pulllathletics.com

By purchasing products from Pulll Athletics, you acknowledge and accept the return/warranty policies and have read the associated warnings. Please note that all materials, colors, and accessories are subject to change.